Customer Care Advisor - Flexible Hours + Uncapped Commission

EE Limited; Swansea; Sur place; GBP 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

Online GP

Carer’s Leave

Family Leave

Discounts on EE/BT

Career Development

Volunteering Days

Private Healthcare and Dental

Résumé du poste

EE Limited in Swansea is seeking a Customer Service Advisor to join our Merthyr Tydfil Contact Centre. You will interact with customers by phone, offering support, guidance, and solutions while building strong relationships.

We offer a 37.5 hour week, comprehensive training, and clear career development. Competitive salary (£26,116–£26,738) with an uncapped monthly commission, plus benefits such as private healthcare and family leave.

Qualifications

• Experience in delivering high quality customer service.
• Strong communication and active listening skills.
• Ability to remain calm and patient in challenging situations.

Responsabilités

• Engage with customers over the phone, offering support and guidance.
• Build relationships and provide exceptional service to resolve issues.
• Demonstrate empathy and patience to help customers achieve solutions.

Connaissances

Customer service

Communication

Empathy

Telephone support

Description du poste

EE Limited in Swansea is seeking a Customer Service Advisor to join our Merthyr Tydfil Contact Centre. You will interact with customers by phone, offering support, guidance, and solutions while building strong relationships.

We offer a 37.5 hour week, comprehensive training, and clear career development. Competitive salary (£26,116–£26,738) with an uncapped monthly commission, plus benefits such as private healthcare and family leave.