Customer Service Advisor - 12 Month Role with Bonus & Benefits

Trust Ford; Coleraine; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

33 days annual leave (incl. bank hols)

Performance-related bonus

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day each year

Cycle to work scheme

Perks at Work

Job summary

Trust Ford is seeking a Customer Service Advisor for a 12-month fixed-term role in Coleraine. You will join a friendly local team, delivering excellent customer service and supporting customers through a busy service environment.

The role includes a comprehensive training programme, a residential induction academy, and a range of benefits including a performance-related bonus and generous holiday allowance.

Qualifications

• Excellent communication skills and experience in a selling/customer service environment.
• Ability to work to deadlines and handle sensitive information.

Responsibilities

• Deliver high-quality customer service and support to clients.
• Contribute to a positive team environment and meet performance targets.
• Handle confidential information with discretion and professionalism.

Skills

Customer service

Communication

Team player

Job description

Trust Ford is seeking a Customer Service Advisor for a 12-month fixed-term role in Coleraine. You will join a friendly local team, delivering excellent customer service and supporting customers through a busy service environment.

The role includes a comprehensive training programme, a residential induction academy, and a range of benefits including a performance-related bonus and generous holiday allowance.