Customer Service Advisor - Automotive Team (Training)

Trust Ford; Lisburn; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

33 days annual leave

Performance-related bonus

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work

Perks at Work

Job summary

Trust Ford in Lisburn is seeking a Customer Service Advisor to join a friendly local team. You will work to deadlines and handle sensitive information while delivering excellent customer service. A strong people focus and enthusiasm to contribute to the team and customers are essential.

The role offers a structured training programme, a competitive salary and a range of benefits designed to reward performance and loyalty.

Qualifications

• Experience in dealership or automotive service environment is preferred.
• Strong customer service and communication skills.
• Ability to work to deadlines and handle confidential information.

Responsibilities

• Provide high quality customer service and professional advice at the dealership.
• Handle sensitive and confidential information with discretion.
• Contribute to a positive team environment and meet deadlines.

Skills

Customer service experience

Teamwork

Communication skills

Deadline-driven

Confidential information handling

Job description

Trust Ford in Lisburn is seeking a Customer Service Advisor to join a friendly local team. You will work to deadlines and handle sensitive information while delivering excellent customer service. A strong people focus and enthusiasm to contribute to the team and customers are essential.

The role offers a structured training programme, a competitive salary and a range of benefits designed to reward performance and loyalty.