Part-Time Customer Service Advisor — Training & Growth

Trustfordjobs; Newtownards; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days annual leave pro-rata

Performance bonus

Pension scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop andParts

Volunteer day

Cycle to work

Perks at Work

Job summary

TrustFord in the United Kingdom is looking for a Customer Service Advisor who can work to deadlines, handle confidential information, and deliver excellent service in a busy environment. Join a friendly local team with a comprehensive training programme, including a residential induction academy, a performance-related bonus, 33 days’ holiday pro-rata, and the Ford Privilege vehicle purchase scheme.

This part-time role is 16 hours per week with clear progression, supportive colleagues, and a

Qualifications

• Experience in a selling or customer service environment.
• Excellent communication skills and a proactive, team-focused mindset.
• Ability to handle sensitive and confidential information.

Responsibilities

• Work to deadlines while handling sensitive information.
• Manage customer bookings and records using computer systems.
• Handle customer complaints in a calm and professional manner.

Skills

Customer service

Communication

Deadline management

Handling confidential information

Job description

TrustFord in the United Kingdom is looking for a Customer Service Advisor who can work to deadlines, handle confidential information, and deliver excellent service in a busy environment. Join a friendly local team with a comprehensive training programme, including a residential induction academy, a performance-related bonus, 33 days’ holiday pro-rata, and the Ford Privilege vehicle purchase scheme.

This part-time role is 16 hours per week with clear progression, supportive colleagues, and a