Customer Service Advisor

Morgan Hunt UK Limited; Wimbledon; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team as a Customer Services Assistant at YMCA St Paul's Group, where you will be the friendly face at our centres. Your role will involve delivering exceptional customer service, handling reception duties, and ensuring safety as a First Aider. This is an opportunity to make a real impact in your community and be part of a supportive team dedicated to creating a welcoming environment for all.

Qualifications

• Passion for customer service.
• Ability to handle reception duties.

Responsibilities

• Deliver exceptional customer service.
• Handle reception duties and manage calls.
• Ensure safety as a First Aider and Fire Marshal.

Job description

Join Our Team as a Customer Services Assistant!

Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Assistant to be the friendly face and first point of contact at our centres.

Your Role:

1. Deliver exceptional customer service, providing information, advice, and support.
2. Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
3. Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
4. Support residents, service users, and the public—whether listening, addressing concerns, or managing complaints.

Why Join Us?

1. Make a real impact in your community.
2. Be part of a supportive, purpose-driven team.
3. Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract, and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer; job suitability is assessed on merit in accordance with skills, qualifications, and abilities relevant to the role.