Customer Service Advisor

Proactive Personnel Ltd; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Proactive Personnel Ltd is seeking an experienced Customer Service / Administrator in Nottingham. This role supports the Service Advisor team in a main dealership, handling customer communication and updating systems, with flexible working hours available and the potential for a permanent position.

Qualifications

• Experience in customer service or administration is preferred.
• Ability to document customer concerns accurately.

Responsibilities

• Update in-house computer system.
• Communicate progress to customers.
• Confirm specific repair details with customers.
• Create and send invoices via in-house system.
• Listen to customer concerns and document them accurately.

Skills

Confident communicator

Excellent administration skills

Job description

Proactive Personnel Ltd is currently recruiting for an experienced Customer Service / Administrator for our client based in Nottingham city centre.

This role involves working in a main dealership and supporting the Service Advisor team.

Responsibilities:

• Update in-house computer system
• Communicate progress to customers
• Confirm specific repair details with customers
• Create and send invoices via in-house system
• Listen to customer concerns and document them accurately

To be considered, you must be a confident communicator with excellent administration skills.

This is a temporary position with the possibility of becoming permanent, with an immediate start available.

Working hours:

• 07:00 - 17:00, Monday to Friday (flexible hours available)
• Saturday mornings on a rota basis