Customer Service Advisor

TN United Kingdom; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their dynamic team. This role offers a supportive working environment where you will be trained to handle customer inquiries and manage job orders efficiently. As part of a family-run business that values its employees and customers, you will play a key role in maintaining high service standards. If you are enthusiastic and driven, this is an exciting opportunity to thrive in a progressive company that prioritizes training and development. Join a team that goes the extra mile for its clients and enjoy a fulfilling career.

Benefits

Full training provided

Supportive working culture

Great company benefits

Qualifications

• A positive attitude towards completing tasks is essential.
• Being a team player and enthusiastic is crucial for success.

Responsibilities

• Answer calls regarding job orders and log new orders onto the CRM.
• Provide excellent service and record call information accurately.

Skills

Positive attitude

Team player

Enthusiastic

Driven

Tools

CRM system

Job description

Social network you want to login/join with:

• Immediate start with an extremely progressive company
• Full training provided and supportive working culture

About Our Client

My client is a family-run business who has achieved a lot of success over recent years by winning successful contracts which will allow the business to continue to thrive in a competitive industry. They have a supportive working environment and always go the extra mile in ensuring customers receive the best possible service.

Job Description

The main duties of the role will include:

• Answering calls regarding updates on job orders and progress
• Logging new job orders onto the CRM system
• Sending out confirmations to customers and following up
• Providing an excellent standard of service at all times
• Recording all call information onto the system accurately
• The working hours are Mon to Fri 8 - 5 or Mon to Fri 9 - 6 with a Saturday in every month

The Successful Applicant

• Positive attitude to completing tasks
• Team player
• Enthusiastic and driven

What's on Offer

Full training provided, supportive working culture, great company benefits.