Customer Service Advisor

Postify; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in customer service is seeking Customer Service Advisors in Birmingham. The role involves selling various products and retaining customers through effective communication. With an earning potential of up to £24,064 per annum and comprehensive training provided, this is an excellent opportunity for individuals looking to grow in a dynamic environment.

Benefits

Uncapped commission

Comprehensive training provided

Qualifications

• Strong communication skills and ability to engage with customers.
• Sales experience preferred but not mandatory.
• Willingness to learn and adapt to new products.

Responsibilities

• Sell products to new and existing customers.
• Handle customer cancellations and work to retain customers.
• Engage in conversations to understand customer needs.

Skills

Communication

Customer Engagement

Sales Skills

Job description

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Customer Service Advisor Role

We’re recruiting for Customer Service Advisors with an earning potential of up to £24,064 per annum.

Benefits include:

• Uncapped commission
• Comprehensive training provided

Role Responsibilities:

This team sells products to both new and existing customers, including:

• Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home)
• Insurance for some of these devices

The team also handles customer cancellations, engaging in conversations to understand reasons and work towards retaining customers.