Customer Service Advisor

www.sammons.co.uk; Bexhill-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking an experienced Customer Service Advisor based in St Leonards-On-Sea. You will be vital in supporting customers and ensuring smooth order processing in a dynamic environment. This permanent position offers a competitive salary along with 25 days holiday and more benefits, making it an attractive opportunity for those who thrive in a customer-focused role.

Benefits

25 days holiday per year + birthday off + bank holidays

Company matches pension contribution up to 10%

Discretionary Company bonus scheme

Qualifications

• Previous customer service experience is a plus but not essential.
• Self-driven and enthusiastic team player needed.

Responsibilities

• Build and maintain strong relationships with customers and colleagues.
• Coordinate delivery schedules to ensure timely supply of goods.
• Handle incoming calls and enquiries positively.

Skills

Confidence in communication

Positive attitude

Detail-oriented

Team player

Education

GCSEs in Maths and English

Tools

Basic computer systems

Job description

St Leonards-On-Sea, East Sussex | Competitive | Posted 2 days ago

• Job Title: Customer Service Advisor
• Contract Type: Permanent
• Location: St Leonards-On-Sea, East Sussex
• Job Base: Office based
• Reference: V-103389
• Contact Phone: [phone]
• Job Published: 25/06/2025 12:00

Job Description

Customer Service Advisor

St Leonards-On-Sea, East Sussex | Competitive | Posted 2 days ago

Our client is looking for an experienced Customer Service Advisor. You’ll play a key part in supporting customers, coordinating deliveries, and ensuring smooth order processing. The role suits someone who works well in a team, takes initiative, and thrives in a fast-paced environment. If this sounds like you, we would love to hear from you.

What’s on Offer?

• Job Type: Permanent
• Working Hours: 5 hours per week
• Location: St Leonards
• Job number: 103389

Our client is looking for an experienced Customer Service Advisor. You’ll play a key part in supporting customers, coordinating deliveries, and ensuring smooth order processing. The role suits someone who works well in a team, takes initiative, and thrives in a fast-paced environment. If this sounds like you, we would love to hear from you.

What’s on Offer?

• Job Type: Permanent
• Salary: Competitive salary
• Working Hours: 5 hours per week
• Location: St Leonards
• Job number: 103389

Key Responsibilities of the role:

• Build and maintain strong, trusted relationships with customers, colleagues, and operational teams
• Identify and support sales opportunities
• Coordinate delivery schedules to ensure timely and efficient supply of goods or services
• Handle incoming calls and enquiries with a positive and helpful approach
• Accurately input and progress customer orders
• Set up and maintain digital and manual customer records

Skills, Experience, and Training Requirements:

• Previous customer service experience is a plus but not essential
• Confident communicator via phone and email
• Positive attitude, motivated, and detail-oriented
• Friendly and professional telephone manner
• Self-driven and enthusiastic team player
• Competent with basic computer systems
• Experience working in a team environment
• GCSEs (or equivalent) in Maths and English

Benefits included:

• 25 days holiday per year + your birthday off + bank holidays
• The company matches pension contribution up to 10%
• Discretionary Company bonus scheme

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.