Customer Service Advisor

Apcoa Parking; Aberdeen City; On-site; GBP 24,000 - 26,000; Full time

Job summary

Une entreprise leader dans le secteur de l'aéroport recherche un conseiller client pour renforcer son équipe à Aberdeen. Le candidat idéal possédera de fortes compétences en communication et une passion pour le service, avec un contrat zéro heure offrant flexibilité et possibilités de développement.

Benefits

Uniforme complet fourni

Opportunités de formation et développement

Régime de pension d'entreprise

Programme de réductions pour employés

Qualifications

• Passion pour le service client.
• Capacité à travailler sous pression.
• Permis de conduire complet requis.

Responsibilities

• Servir les clients pour garantir une expérience personnalisée.
• Gérer la caisse et les transactions.
• Vérifier les équipements de paiement.

Skills

Customer service

Communication

Timekeeping

Reliability

Decision making

Job description

Social network you want to login/join with:

Customer Service Advisor - flexible shifts - Aberdeen - £11.50 per hour - Zero Hour Contract

We're looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service within the Airport sector. You'll join a team that takes pride in their work and in providing excellent customer service. Join a company that values its people, offers opportunities for progression, and celebrates individuality by rewarding employees who go beyond expectations.

Could you bring your spark to our team? Here's what you need to know before applying:

Key duties include:

1. Serving customers to ensure they receive an easy and seamless tailored experience
2. Handling cash and operating the cash register
3. Completing report sheets and log sheets as instructed
4. Carrying out basic maintenance of payment machines and entry/exit barriers
5. Ensuring patrols are carried out in accordance with site KPIs

So, could you be our ideal candidate?

Do you have a passion for providing outstanding service, greeting customers with a smile, and serving them with pride? Are you able to take initiative and make decisions that benefit our customers? Do you have a desire to succeed in your role? We are looking for an excellent team player with great communication skills, the ability to work under pressure, good timekeeping, reliability, and a safety-first mindset. If you can demonstrate these qualities, please apply today. We'd love to hear from you.

We offer a competitive benefits package, including but not limited to:

• £11.50 per hour
• Full uniform provided
• Training and development opportunities
• Company pension scheme
• Employee discount scheme

Note: A full driving license is essential for this role.

Join us in exciting projects and a supportive environment where staff can fulfill their potential and strive for excellence in their work.