Customer Service Adviser

Jobs.co.uk; Coventry; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

33 paid days holiday

Free parking

Complimentary tea and coffee

Immediate start

Job summary

Rapier Employment is recruiting Customer Service Advisers in Coventry (CV8). The role is full-time, Mon-Fri, 8am-4pm, 37.5 paid hours per week. Salary is £12.88 per hour with weekly pay every Friday. Immediate start; 33 paid holidays, free parking, and complimentary tea and coffee are included. No prior experience required beyond a friendly manner and reliability.

Applicants should be able to use in-house systems, be computer literate, and have good English. Travel to Coventry CV8 is expected.

Qualifications

• No previous experience is required; the right personality matters.
• Ability to get to Coventry CV8 (Ryton on Dunsmore) is required.
• Proficient in English (speaking/reading/writing).

Responsibilities

• Answer customer calls and emails as part of a team.
• Resolve customer issues raised by clients.

Skills

Telephone manner

Computer literacy

Customer service experience

High-end retail/hospitality experience

Education

Stable work/education history

Tools

Microsoft Excel

Job description

About The Role

Based in Coventry, this full-time Customer Service Adviser role with Rapier Employment offers £12.88 per hour, paid weekly each Friday. Working Monday to Friday, 8am until 4pm with a 30-minute unpaid lunch break, the position covers 37.5 paid hours weekly. Duties involve responding to calls and emails within a team, resolving any concerns raised by clients. A friendly telephone manner, computer literacy and a stable work or education record are essential; prior experience in customer service, high-end retail or hospitality would prove advantageous, though none is required. Additional perks include 33 paid days holiday, free parking and complimentary tea and coffee. An immediate start is available.

Based in Coventry, this full-time Customer Service Adviser role with Rapier Employment offers £12.88 per hour, paid weekly each Friday. Working Monday to Friday, 8am until 4pm with a 30-minute unpaid lunch break, the position covers 37.5 paid hours weekly. Duties involve responding to calls and emails within a team, resolving any concerns raised by clients. A friendly telephone manner, computer literacy and a stable work or education record are essential; prior experience in customer service, high-end retail or hospitality would prove advantageous, though none is required. Additional perks include 33 paid days holiday, free parking and complimentary tea and coffee. An immediate start is available.

We are recruiting CUSTOMER SERVICE ADVISERS based in Coventry CV8

Duties

Working as part of a team, answering customer call and emails. Dealing with any issues that customers raise.

You will require a good telephone manner and friendly personality as well as being computer literate.

No previous experience is needed as the company are looking for the right kind of personality for these roles although a stable work or education history is essential. Also, previous customer service, high-end retail or hospitality experience would be an advantage.

Hours Of Work

• Monday to Friday.
• 8am-4pm
• 30 minute unpaid lunch break.
• 37.5 hours paid per week.

Salary

• £12.88 Per hour
• Weekly pay (every Friday)
• 33 paid days holiday.

Additional Benefits

• Free parking along with free tea and coffee.
• Immediate start, ongoing work and potential progression
• Full Training provided

Requirements

• Computer literate (you will be operating various in-house systems)
• Proficient with Microsoft Excel.
• Strong work history
• Good Level of speaking/reading/writing in English
• Good telephone manner
• Friendly personality
• Ability to get to Coventry CV8 (Ryton on dunsmore)

If you are interested in applying and meet all of the requirements for the role of Customer Service Advisor,

If you require further information, please contact our Birmingham office on O121-227-8OO1 option 2 and ask for George or Lewis.

Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector.

www.rapieremployment.co.uk