Patient Services Admin – Medical Office Support

Office Angels; Ramsgate; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Up to 28 days annual leave

Dedicated consultant to support your

First opportunity to see permanent

Access to free eyecare vouchers

Temp of the Month awards

Timesheets can be completed on mobile

Perks at work

Discount schemes

Access to Well-being platforms

Job summary

Office Angels is seeking a diligent Medical Administrator in Ramsgate to join a busy healthcare team. You will handle enquiries by email and phone, support patients, and ensure a welcoming experience.

In this 3-month role (nine-to-five, Monday to Friday) you will upload referrals, book appointments, maintain accurate records and input data into Excel. Experience in customer-focused administration is preferred.

Qualifications

• Experience in a customer-focused administration role.
• Ability to work in a busy KPI-driven environment.
• Experience in Medical/Patient-facing settings is preferred.

Responsibilities

• Taking enquiries from clients by email and phone.
• Supporting clients in a friendly and professional manner.
• Meet and greet patients and ensure a first-class welcoming service.
• Uploading referrals on the patient management system.
• Liaising with clients and clinicians to arrange appointments.
• Collating reports and correspondence to a high standard, meeting deadlines.
• Coordinating incoming and outgoing mail.
• Completing detailed and accurate records.
• Data entry into Excel.
• Handling administrative requests from colleagues and managers.

Skills

Customer service

Attention to detail

Team communication

Job description

Office Angels is seeking a diligent Medical Administrator in Ramsgate to join a busy healthcare team. You will handle enquiries by email and phone, support patients, and ensure a welcoming experience.

In this 3-month role (nine-to-five, Monday to Friday) you will upload referrals, book appointments, maintain accurate records and input data into Excel. Experience in customer-focused administration is preferred.