Customer Service Administrator | Immediate Start

Office Angels; Canterbury; Presencial; GBP 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly Pay

Annual leave

Dedicated consultant to support your 3

Permanent opportunities

Eyecare vouchers

Temp of the Month

Mobile timesheets

Perks at work

Discount schemes

Well-being platforms

Resumo da oferta

Office Angels are supporting an expanding business in Canterbury, recruiting additional administration cover to handle a busy workload. The role offers training, a supportive environment, and benefits such as weekly pay and generous annual leave.

The position requires dealing with client enquiries, delivering high-quality service, and ensuring accurate data entry on systems like Excel. You will work 9am-5pm, Monday to Friday, on a temporary contract with a strong emphasis on customer care.

Qualificações

• Experience in a customer-focused administration role.
• Able to work in a KPI-driven environment.
• Medical/patient-facing background preferred.
• Quick to learn new systems.

Responsabilidades

• Answer enquiries from clients by email and phone.
• Support clients in a friendly and professional manner.
• Meet and greet patients with a welcoming service.
• Upload referrals on the patient management system.
• Coordinate appointments with clients and clinicians.
• Prepare reports and correspondence to a high standard and meet deadlines.
• Process incoming/outgoing mail and maintain accurate records.
• Input data into Excel accurately.
• Handle administrative requests from colleagues and managers.

Conhecimentos

Customer service

Fast learner

KPI awareness

Ferramentas

Excel

Descrição da oferta de emprego

JOB TITLE: Customer Service Administrator

LOCATION: Canterbury, Kent

SALARY: £13.50ph

TERM: 3 months +

HOURS: 9am to 5pm, Monday to Friday

Are you available immediately and looking for temporary work? Office Angels are proud to be supporting this expanding business in recruiting additional administration cover to help through a busy time/increased work load. Their modern offices are based in central Canterbury, within easy walking distance of local bus and train stations. Our client offers full training, a supportive environment and free fruit/pastries throughout the week.

The key duties and requirements are:

• Taking enquiries from clients over email and the phone
• Supporting clients in a friendly and professional manner
• Meet and greet patients, ensuring they receive a first class welcoming service
• Uploading referrals on the patient management system
• Liaising with clients and clinicians to arrange appointments
• Collating reports and correspondence to a high standard, ensuring deadlines are met
• Coordinating incoming and outgoing mailCompleting detailed and accurate records
• Accurately inputting data onto Excel
• Dealing with administrative requests and queries from colleagues and managers

We'd love to speak to candidates who:

• Have experience in a customer focused administration role
• Can work in a busy KPI driven environment
• Ideally come from a Medical/Patient facing background
• Are quick to learn new systems

Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Dedicated consultant to support your job search
• First opportunity to see permanent positions
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms

Office Angels is an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.