Customer Service Administrator — Dynamic Office Support

Allscreens Nationwide Ltd; Oldham; On-site; GBP 27,000 - 30,000; Full time

Job summary

Hays are recruiting a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced industry.

Your new role includes supporting day-to-day operations, handling calls and emails, processing orders, and updating internal systems to ensure an excellent customer experience. The position offers a competitive salary and opportunities for development within a busy office environment.

Qualifications

• Previous experience in a customer service administrative role.
• Strong communication skills, both written and verbal.
• Good attention to detail and organisational skills.
• Confidence using Microsoft Office and internal systems.
• The ability to manage multiple tasks and prioritise workload effectively.
• A proactive and positive approach to work.

Responsibilities

• Managing incoming calls and emails from customers in a professional and timely manner
• Processing orders, bookings, and service requests accurately
• Updating internal systems with customer and job information
• Liaising with internal teams to coordinate service delivery
• Resolving customer queries and escalating issues where required
• Supporting the wider team with general administrative duties

Skills

Communication

Multitasking

Organisation

Tools

Microsoft Office

Job description

Hays are recruiting a permanent Customer Service Administrator based in Oldham. You will be joining a well-established and highly regarded organisation operating within a fast-paced industry.

Your new role includes supporting day-to-day operations, handling calls and emails, processing orders, and updating internal systems to ensure an excellent customer experience. The position offers a competitive salary and opportunities for development within a busy office environment.