Customer Service Administrator

Adecco; Sheffield; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading company in Sheffield seeks a motivated Customer Service Administrator. The role involves providing excellent customer service, processing orders, and handling inquiries. Successful candidates will have strong communication skills, previous administrative experience, and proficiency in MS Office.

Qualifications

• Excellent written and verbal communication skills required.
• Passion for delivering excellent customer service.
• Proficient IT skills, particularly using MS Office.

Responsibilities

• Provide customers with quotations.
• Process customer orders and inquiries via phone and email.
• Collaborate with sales teams for administrative support.

Skills

Communication

Customer Service

Administration

IT Skills

Education

Previous administrative experience

Tools

MS Office

Job description

Customer Service Administrator, Sheffield

Role: Customer Service Administrator

Salary: £23,000 per year (+ Monthly bonus, bringing the annual salary to £26,000 - £27,000)

Location: Sheffield, S35

Contract: Full-time, Permanent

Adecco Sheffield is excited to partner with a reputable client in North Sheffield to recruit an organized and motivated Customer Service Administrator to join their team.

Key duties include:

• Providing customers with quotations
• Processing customer orders
• Handling customer inquiries via telephone and email
• Ensuring accurate and complete documentation
• Communicating delivery updates to customers
• Collaborating with external sales teams and account managers for administrative support
• Performing general office administration tasks

Working hours: Monday to Friday, 08:30am - 5:00pm or 09:00am - 5:30pm, 37.5 hours/week.

Essential skills and experience:

• Excellent written and verbal communication skills
• Previous administrative experience
• Passion for delivering excellent customer service
• Proficient IT skills, including MS Office

This is a fantastic opportunity to join a well-established, successful company with a great culture. If you meet the above criteria, we encourage you to apply today!

Adecco acts as an employment agency for permanent roles and as an employment business for temporary staffing. The Adecco Group UK & Ireland is an Equal Opportunities Employer.