Customer Service Administrator

Lockhart Recruitment; Highweek; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Career progression

Full training and development

Friendly team environment

Modern offices

Job summary

Lockhart Recruitment is seeking a Customer Service Administrator to be the first point of contact for customers in our Newton Abbot office. The role offers full training and development, with ongoing opportunities as you transition into broader administration responsibilities.

The position is based in central Newton Abbot, Monday to Friday, 37 hours per week, with a competitive salary and clear progression paths within a growing professional services business.

Qualifications

• Previous experience in a customer-facing role is essential.
• Comfortable speaking with customers and handling calls.
• Friendly, professional and confident communication skills.
• Good attention to detail and organisational skills.
• Positive attitude and willingness to learn.
• Reliable with a strong work ethic.
• Competent IT skills.
• Ideally based within a reasonable commute of Newton Abbot.
• Seeking a smart, corporate client facing environment.

Responsibilities

• Handling incoming customer calls and providing a professional first impression.
• Assisting customers with their enquiries.
• Setting up and maintaining customer records.
• Data entry and updating internal systems.
• Managing emails and administrative tasks.
• Supporting colleagues across the wider team.

Skills

Customer-facing

Phone communication

Data entry

Attention to detail

Job description

Customer Service Administrator

Newton Abbot | £24,000 - £24,500 | Full Time | Monday to Friday | 37 Hours Per Week

Are you looking to build a career within a professional office environment?

This is an exciting opportunity to join a growing professional services business in central Newton Abbot. Due to continued expansion, they are looking for an enthusiastic and customer-focused individual to join their busy team.

Whilst the job title is Office Administrator, initially you will be the first person to answer the phone and be the first point of contact for customers, helping to deliver an excellent experience whilst learning the foundations of a professional office environment. This role then grows out into Administration.

This is a fantastic opportunity for someone looking to move from retail, hospitality, reception or customer service into a long-term office-based career.

The Role

• Handling incoming customer calls and providing a professional first impression
• Assisting customers with their enquiries
• Setting up and maintaining customer records
• Data entry and updating internal systems
• Managing emails and administrative tasks
• Supporting colleagues across the wider team

You will receive ongoing training and development, allowing you to take on more advanced administrative duties and progress your career within the business.

About You

• Previous experience in a customer-facing role is essential
• Comfortable speaking with customers and handling calls
• Friendly, professional and confident communication skills
• Good attention to detail and organisational skills
• Positive attitude and willingness to learn
• Reliable with a strong work ethic
• Competent IT skills
• Ideally based within a reasonable commute of Newton Abbot
• Seeking a smart, corporate client facing environment

What's On Offer?

• Competitive salary with regular rises as the role grows and you prove yourself
• Full training and ongoing development
• Genuine career progression opportunities
• Friendly and supportive team environment
• Regular team treats and social events
• Incentive days and team rewards
• Excellent benefits package
• Modern offices in a central Newton Abbot location
• Monday to Friday working pattern, 37 hours per week

This is a great opportunity for someone with strong customer service skills who wants to learn the ropes in a professional office environment and build a long-term career with a growing business. The company has seen rapid growth in the last 3 years and its a great time to join the team, help them out and progress your career