Customer Service Administrator

London Security Plc; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Cycle to work scheme

Free parking

On-site parking

Job summary

ASCO Fire Group, a Glasgow-based company specialising in fire safety, is seeking an admin-focused role for the in-person team. You will handle data entry, invoicing, and respond to phone and email enquiries while supporting clients with queries and documentation.

You will coordinate with the field team to keep jobs on schedule and maintain office systems. The position is part-time, Mon-Fri 9:30am–2:30pm, with on-site work in Glasgow.

Qualifications

• Proficient in Microsoft Office applications.
• Accurate data entry and invoicing experience.
• Strong verbal and written communication with clients.
• Excellent organisational skills with attention to detail.
• Able to work well in a small team and meet deadlines.

Responsibilities

• Data entry and invoicing.
• Handling telephone and email enquiries.
• Assisting customers with queries.
• Producing documentation for clients.
• Liaising with field team to ensure jobs run on schedule.
• Managing office systems.

Skills

Microsoft Office

Data entry

Communication skills

Organisation

Team player

Deadline driven

Job description

This is an exciting new opportunity to join the admin team at ASCO Fire Group. We are a Glasgow based company that specialises in all aspects of Fire Safety. You will be joining an industry leading business who trades nationwide in complete fire safety.

As a company, we seek enthusiastic, dynamic and collaborative individuals. We are looking for somebody who wishes to learn new skills and develop their role within the team.

Role outline

• Data entry & invoicing
• Receiving and responding to telephone and email enquires
• Helping customers with queries
• Producing documentation for clients
• Liaise with the field team to ensure jobs are completed on schedule
• Systems management

Key Skills

• Competent computer skills including all areas of Microsoft
• A forward thinker and team player
• Excellent organisational skills and attention to detail
• Ability to work to a deadline
• Confidence and initiative
• Excellent communication skills and the ability to build rapport with clients

Benefits:

• Cycle to work scheme
• Free parking
• On-site parking

Work Location: In person

Mon- Fri 9.30am - 2.30pm