Customer Service Administrator

Holt Recruitment; Bournemouth; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading recruitment company is seeking a friendly and organised Customer Service Administrator in Bournemouth. The role involves being the first point of contact for customer inquiries, ensuring excellent support and management of customer records, while providing general administrative assistance. This is a permanent position offering a competitive salary, ideal for those with a positive attitude and strong organisational skills.

Qualifications

• Must have previous customer service and administrative experience.
• Strong attention to detail and organisational skills required.
• A positive, can-do attitude is necessary.

Responsibilities

• Respond to customer queries via phone and email.
• Process orders through the systems.
• Maintain and update customer records.

Skills

Customer service experience

Attention to detail

Organisational skills

Positive attitude

Proficient using Microsoft Office

Job description

Customer Service Administrator
Location: Bournemouth
Salary: £25,000 - £27,000 per annum
Hours: Monday Friday, 8am 5pm

Holt Recruitment are currently looking for a friendly, organised, and pro-active Customer Service Administrator to join our client on a permanent basis.

Youll be the first point of contact for customer enquiries, providing excellent support and ensuring the CRM system is updated at all times.

Duties:

- Respond to customer queries via phone and email
- Process orders through the systems
- Building rapports with customers and suppliers
- Maintain and update customer records
- Liaise with internal departments to resolve any issues
- Provide general administrative support to the team


Skills:

- Must have previous customer service and administrative experience
- Strong attention to detail and organisational skills
- A positive, can-do attitude
- Proficient using Microsoft Office


To apply, please send an updated cv to [e-mail] or apply now!