Customer Support Admin (Temp)

Honeycomb; Antrim and Newtownabbey District; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Honeycomb is seeking a Customer Support Administrator on behalf of a market leading business based in Mallusk, Northern Ireland. This ongoing temporary role offers an initial 2‑month term with the possibility of extension and a hybrid working model after training.

The successful candidate will proactively contact customers to update details, answer general queries and provide administrative support to the wider team, delivering accurate, end‑to‑end processes with a keen eye for detail.

Qualifications

• Customer-focused approach with a keen eye for detail.
• Ability to use initiative to solve issues and complete processes end-to-end.

Responsibilities

• Proactively contact customers to update details and respond to general queries.
• Provide administrative support to the wider team and maintain accurate records.

Skills

Customer focus

Attention to detail

Initiative

Job description

Customer Support Administrator

Honeycomb is delighted to be working with a market leading business to recruit for a Customer Support Administrator. This brilliant organisation can provide a great opportunity to advance your career in a thriving office environment.

Our Client is a leading business based in Mallusk. The business is a long-standing market entity with an exceptional reputation for customer service. The client is a people-focused organisation which will enable you to excel in your career. This is an ongoing temporary position, with an initial term of 2 months.

The successful Customer Support Administrator will be responsible for proactively contacting customers to update details, provide support on any general queries and provide administrative support to the wider team. This is a truly varied role where no 2 days are the same.

The right person for this position will be a customer-focused individual who works with a keen eye for detail. You will be able to use initiative to solve potential challenges and enjoy seeing processes through end to end.
This role offers a hybrid working model, available upon completion of initial training. Salary details and wider benefits can be discussed with the team at Honeycomb.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all.