Customer Service

Pertemps Banbury; Bicester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A dynamic industrial company in the UK is seeking a motivated Sales Coordinator to be the main point of contact for customer enquiries and orders. This role involves working closely with internal departments to ensure smooth order progress and supporting cross-border collaboration to meet customer needs. The ideal candidate will have at least 2 years of experience in a customer-facing role, strong SAP knowledge, and excellent communication skills. A comprehensive benefits package is included, promoting a collaborative team environment.

Benefits

Private Medical Insurance

Personal Pension Scheme

Income Protection

Life Cover

Health Shield Plan

Sick Pay & Holiday Pay

25 Days Annual Leave

Bonus Scheme

Qualifications

• Minimum 2 years' experience in a customer-facing support or sales role.
• Prior experience in an international industrial or manufacturing environment.
• Proactive, problem-solving mindset with attention to detail.

Responsibilities

• Act as the main point of contact for customer enquiries, quotes, and orders.
• Liaise with internal departments to ensure smooth order progression and delivery.
• Support cross-border collaboration to meet customer needs and project timelines.

Skills

Customer-facing support or sales experience

Strong SAP knowledge

Excellent communication skills

Organisational skills

Problem-solving mindset

Proficiency in Microsoft Office

Tools

SAP

Microsoft Office

Job description

Sales Coordinator - Industrial Sector

Location: UK | Full-time | Permanent | Salary: Up to £26,000 per annum

Are you a proactive and customer-focused professional with a passion for delivering exceptional service? We're looking for a Sales Coordinator to join a dynamic industrial sales team, supporting customers and internal stakeholders across Europe.

What You’ll Be Doing

• Act as the main point of contact for customer enquiries, quotes, and orders-responding within 24 hours
• Liaise with internal departments (Sales, Engineering, Supply Chain, Finance) to ensure smooth order progression and delivery
• Support cross-border collaboration to meet customer needs and project timelines
• Maintain accurate records and business documentation
• Monitor forecasts and project pipelines to anticipate customer requirements
• Drive continuous improvement by minimizing errors and initiating corrective actions
• Ensure compliance with documented processes and standards

What You’ll Bring

• Minimum 2 years' experience in a customer‑facing support or sales role
• Prior experience in an international industrial or manufacturing environment
• Strong SAP knowledge and technical understanding
• Excellent communication and organisational skills
• Proactive, problem‑solving mindset with attention to detail
• Team‑oriented, positive, and customer‑focused attitude
• Proficiency in Microsoft Office and understanding of international supply chain networks

Benefits Package

• Private Medical Insurance
• Personal Pension Scheme
• Income Protection
• Life Cover
• Health Shield Plan
• Sick Pay & Holiday Pay
• 25 Days Annual Leave
• Bonus Scheme

This is a fantastic opportunity to join a collaborative team where your input directly impacts customer satisfaction and operational success. If you’re ready to take ownership of a key coordination role in a fast‑paced industrial setting, we’d love to hear from you