Customer & Sales Support Administrator

Usay Compare; Cirencester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

In-house training

Career progression

Supportive team

Job summary

Usay Compare in Cirencester is seeking a Customer & Sales Support Administrator to join a friendly team. You’ll support advisers and ensure office processes run smoothly, with emphasis on accuracy, communication and teamwork.

The role offers full-time, Monday–Friday hours with a basic salary of £26,228. Full training, development and progression opportunities are provided within a growing business.

Qualifications

• Experience in administration or office support.
• Confidence using Outlook, Word, Excel and other office tools.
• Strong communication skills, both written and verbal.
• A positive, adaptable and team-focused attitude.
• The ability to multitask, prioritise and work well under pressure.

Responsibilities

• Managing data and processing documentation with accuracy and efficiency
• Quality checking applications to ensure smooth progression
• Liaising with insurers and internal teams to resolve queries
• Handling customer service tasks, including updating records and processing policy documentation
• Maintaining spreadsheets and data logs with up-to-date, precise information

Skills

Data management

Accuracy

Communication skills

Teamwork

Administration

Outlook

Word

Excel

Tools

Outlook

Word

Excel

Job description

Join Usay Compare as an Administrator

We’re looking for an organised, proactive and detail-driven Customer & Sales Support Administrator to join our friendly team in Cirencester. If you enjoy supporting others, keeping operations running smoothly, and delivering excellent customer service, this could be the perfect next step in your career.

About Usay Compare

Usay Compare is the UK’s leading comparison service for Health and Protection Insurance. We help customers find the right policies with expert advice and outstanding service.

Our teams are friendly, supportive and ambitious, and as we continue to grow, we’re committed to helping our people grow too.

The Role

As a Customer & Sales Support Administrator, you’ll play a key role in supporting our advisers and ensuring our office processes run efficiently.

This is a varied and fast-paced role where accuracy, communication and teamwork are essential.

What You’ll Be Doing

• Managing data and processing documentation with accuracy and efficiency
• Quality checking applications to ensure smooth progression
• Liaising with insurers and internal teams to resolve queries
• Handling customer service tasks, including updating records and processing policy documentation
• Maintaining spreadsheets and data logs with up-to-date, precise information

What We’re Looking For

You don’t need previous insurance experience, full training is provided. However, you will need:

• Experience in administration or office support
• Confidence using Outlook, Word, Excel and other office tools
• Strong communication skills, both written and verbal
• A positive, adaptable and team-focused attitude
• The ability to multitask, prioritise and work well under pressure

What We Offer

• £26,228 basic salary
• Full-time, permanent role (Monday to Friday, 8:30am–5pm)
• Comprehensive in-house training and ongoing development
• Excellent progression opportunities within a growing business
• A supportive, fun and high-energy team environment
• Based at Usay House, South Cerney, Cirencester, GL7 5XZ

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.