Customer Sales Advisor Store Team · Stirchley, West Bromwich (Handsworth)

Space Station Ltd; West Bromwich; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Staff discount

Training and development

Great bonus scheme

Contributory pension

30 days holiday

Free perks scheme

Benefits after probation

Job summary

Space Station Ltd is seeking a Sales Advisor for a full- time, multi-site role in Stirchley and Handsworth. You will be the friendly face, promoting the store within local communities and to businesses, with a 5-day working week including weekends and bank holidays.

You will convert sales, promote outstanding customer service, manage contracts, and reconcile payments while upholding company values. Benefits include pension, holidays, staff discounts, and training.

Qualifications

• Thrive in a team environment.
• Excellent communication skills and loves talking to customers.
• A good level of numeracy and self-motivation.

Responsibilities

• Convert sales and help customers make informed decisions.
• Achieve sales targets by maximising sales opportunities.
• Provide outstanding customer service, always keeping our values in mind.
• Handle new enquiries, complete contracts and chase debts.
• Liaise with the removals contractor when required, use the removals calendar.
• Take pride in the site and maintaining excellent standards.
• Reconcile cash, credit card, Direct Debit and BACS payments.
• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.

Skills

Teamwork

Communication

Numeracy

Self-motivation

Job description

Salary: £27,976

Location:Stirchley

The role

Sales Advisors are central to everything we do at Space Station. You’re our friendly face, providing the information our customers need. You also promote the store within local communities and to businesses.

This role is full-time, working 5 days out of 7, with some weekend and bank holiday working.

This is a multi-site role, covering our stores in Stirchley and Handsworth.

Who we’re looking for

• Thrives in a team environment
• Excellent communication skills and loves talking to customers
• A good level of numeracy and self-motivation

What you’ll do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind

Administration

• Handle new enquiries, complete contracts and chase debts
• Liaise with the removals contractor when required, use the removals calendar

Cleaning and General Maintenance

• Take pride in the site and maintaining excellent standards

Banking

• Reconcile cash, credit card, Direct Debit and BACS payments

Charity Participation

• We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity.

What we’ll give you

• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays
• Employee ‘free perks’ scheme
• Additional benefits after a qualifying period

About us

Space Station was acquired in 2020 by Heitman with the objective of growing the Space Station brand. We currently have stores across the UK, and always pride ourselves on our core values. We always strive to be friendly, helpful, reliable, trustworthy, and professional in all our interactions. Delivering standards of excellence is our vision at Space Station, and we look after our staff so they can deliver the best possible experience to our customers.

Space Station embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Learn more on the benefits of working at Space Station here