Customer Sales Advisor

Redwood Search; Worcester; Hybrid; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Casual dress

Company pension

Cycle to work scheme

Free parking

Life insurance

On-site parking

Referral programme

Sick pay

Work from home

Job summary

Redwood Search in Worcester is seeking a Customer Sales Advisor to join a fast-paced, customer-focused sales team. You will identify opportunities, recommend digital solutions and drive revenue, with a hybrid work model and initial full-time in-office training for 6–8 weeks.

The role emphasizes building strong customer relationships, meeting targets and delivering excellent service while contributing to a positive workplace culture. Competitive earnings include commission on top of base salary.

Qualifications

• Experience in customer support or sales (phone-based ideal).
• Strong communication, listening and problem‑solving skills.
• Confidence in a commercial, target‑driven environment.
• Ability to build rapport quickly and deliver great customer experiences.
• Self‑motivation, attention to detail and a customer‑centric mindset.

Responsibilities

• Identify sales opportunities through inbound & outbound customer conversations.
• Recommend products and solutions that genuinely meet customer needs.
• Achieve sales, revenue and conversion targets.
• Build strong, consultative relationships with customers.
• Upsell and cross‑sell relevant products and services.
• Support a positive, sustainable workplace culture.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Attention to detail

Job description

Customer Sales Advisor

Worcester

Hybrid, minimum 2 days in Worcester office once fully trained

(6-8 weeks initial training in office full time)

£27,261 plus commission (up to £4k)

Join a leading digital services provider supporting millions of customers across the UK and Europe. This is a fast‑paced, customer‑focused sales role where you'll help customers find the right digital solutions while building strong relationships and driving revenue growth.

What You'll Do

• Identify sales opportunities through inbound & outbound customer conversations
• Recommend products and solutions that genuinely meet customer needs
• Achieve sales, revenue and conversion targets
• Build strong, consultative relationships with customers
• Upsell and cross‑sell relevant products and services
• Support a positive, sustainable workplace culture

What You Need

• Experience in customer support or sales (phone-based ideal)
• Strong communication, listening and problem‑solving skills
• Confidence in a commercial, target‑driven environment
• Ability to build rapport quickly and deliver great customer experiences
• Self‑motivation, attention to detail and a customer‑centric mindset

Benefits

• Casual dress
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On‑site parking
• Referral programme
• Sick pay
• Work from home