Customer Sales Advisor

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and cycling, where your customer service skills will shine. This role offers you the chance to work in a dynamic environment, providing essential support to customers while benefiting from extensive training and development opportunities. With a focus on electric mobility and motoring services, you will be part of a team that is committed to keeping the nation moving safely. Enjoy a range of benefits including discounts, wellness support, and a supportive workplace culture that values diversity. Your journey starts here!

Benefits

25% store discount

Up to 50% off garage bills

Discount on Breakdown Cover

Discounts on groceries and holidays

24/7 employee wellness support

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme at 20% discount

Cycle to Work Scheme

Qualifications

• Experience in delivering excellent customer service, ideally in retail sales.
• A proactive approach to assisting customers and understanding their needs.

Responsibilities

• Assist customers with their needs and provide excellent service.
• Demonstrate and explain products and fitting services.

Skills

Customer Service

Sales Experience

Proactive Approach

Ability to Work on Rota

Achieving Sales Targets

Job description

Join Our Team at Halfords!

Looking to login/join via your social network?

Ideally, you have retail sales experience, but if you've worked in another customer-focused sales environment, you're likely a great fit for us.

You excel at working quickly and efficiently. We will provide you with product knowledge and skills training to impress every customer, including demonstrating and explaining our products and fitting services.

We invest heavily in training to help our colleagues develop their careers. Whether you want to progress in Retail or elsewhere in the Group, we support your ambitions and growth at your pace.

What You Need to Succeed:

1. Experience in delivering excellent customer service, ideally in retail sales
2. A proactive approach to assisting customers and understanding their needs
3. Availability to work on a rota, including weekends
4. Experience in achieving sales targets is preferred

Our Rewards & Benefits:

We recognize that everyone has different priorities. Our benefits include:

• 25% store discount on most products across Halfords and Tredz
• Up to 50% off garage bills at Halfords Autocentre
• Discount on Breakdown Cover, with bike cover included
• Discounts on groceries, holidays, insurance, and more
• 24/7 employee wellness support and counselling
• Trade Price Bike Scheme – buy one bike annually at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme at a 20% discount
• Cycle to Work Scheme
• Wagestream app for financial control, offering up to 30% of your pay on demand
• Health Cash Plan for healthcare costs and well-being services

About Us:

We are expanding rapidly, focusing on motoring services and electric mobility. As the UK's leading retailer in motoring and cycling, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in keeping the nation moving safely.

Interested but unsure if you meet all criteria? We encourage you to apply regardless! At Halfords, we are committed to diversity and creating an inclusive workplace. We welcome applications from all backgrounds and are proud to be an equal opportunities employer.