Customer Sales Advisor

TN United Kingdom; Brentwood; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in motoring services is seeking enthusiastic individuals to join their team. This role focuses on delivering exceptional customer service and helping customers find the right solutions to their needs. With a commitment to training and career development, you'll gain valuable product knowledge and skills. Enjoy a range of benefits, including generous discounts and wellness programs, while working in a supportive and inclusive environment. If you're passionate about customer service and eager to learn, this is the perfect opportunity for you.

Benefits

25% Store Discount

50% Off Garage Bills

Discount on Breakdown Cover

Wellness Program

Life Assurance

Uniform Provided

Sharesave Scheme

Cycle to Work Scheme

Financial Planning App

Health Cash Plan

Qualifications

• Experience in customer service and retail sales is essential.
• Proactive approach to assisting customers is required.

Responsibilities

• Deliver excellent customer service and assist customers effectively.
• Work on a rota basis, including weekends, to meet customer needs.

Skills

Customer Service Experience

Retail Sales Experience

Proactive Approach

Job description

Job Description

Join our team and become part of a rapidly growing business focused on motoring services and electric mobility. We are the UK's leading retailer of motoring and cycling products and services, as well as the largest vehicle service, maintenance, and repair provider in the UK.

Ideally, you will have retail sales experience, but experience in any customer-focused sales environment is also valuable. We seek individuals who are quick and efficient workers, eager to learn product knowledge and skills to impress customers. You will learn how to demonstrate and explain our products and the practical aspects of our fitting services.

We invest heavily in training to help you develop your career, supporting your ambitions whether in retail or other areas within our group.

Key Responsibilities

• Deliver excellent customer service
• Help customers understand their needs and provide suitable solutions
• Work proactively to assist customers
• Work on a rota basis, including weekends
• Achieve sales targets (preferred but not essential)

Minimum Requirements

• Experience in customer service and retail sales
• Proactive approach to customer assistance
• Availability to work flexible hours including weekends

Benefits

We offer a wide range of rewards and benefits, including:

• Store discount (25% off most products)
• Employee discount on garage bills (up to 50%)
• Discount on Breakdown Cover and standard bike cover
• Discounts on groceries, holidays, insurance, and more
• Wellness program with confidential support and counseling
• Trade Price Bike Scheme
• Life Assurance
• Uniform provided
• Sharesave scheme with a 20% discount
• Cycle to Work scheme
• Financial planning app (Wagestream)
• Health Cash Plan

We welcome applications from all backgrounds and are committed to creating an inclusive workplace.