Customer / Sales Administrator - Multiple applicants

Confidential; Bradford; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Competitive starting salary

Immediate start

Stable and growing business

Supportive team environment

Growth opportunities

Job summary

Office Angels, recruiting on behalf of a well-established Bradford-based manufacturing business, seeks a Customer / Sales Administrator to support busy teams and deliver excellent customer service. The role requires effective communication with internal departments and external customers, handling inquiries, and processing orders.

Salary starts at 24,800 with a rise to 26,000 after successful probation. Hours are 8:30-5:00, on-site with parking, and an immediate start is available.

Qualifications

• Experience in customer service or sales administration
• Strong written and verbal communication skills
• Excellent organisational and multitasking abilities
• Proactive, flexible and team-oriented approach
• Confident using computer systems and MS Office

Responsibilities

• Answer incoming telephone calls within agreed timeframes with a professional manner
• Handle customer enquiries and provide accurate information via phone and email
• Process and manage documentation for timely distribution
• Maintain clear communication with internal teams, suppliers and customers
• Support order processing and general sales administration
• Ensure customer requirements are understood and followed up
• Update internal systems and report progress when required
• Coordinate with suppliers to communicate business needs
• Manage own workload and keep work areas tidy
• Identify and report system issues to Help Desk or management
• Strive for process improvements and 100% accuracy
• Adapt to changing business and customer needs
• Participate in a Saturday rota as required

Skills

Customer service

Sales administration

Office-based role

Excellent communication

Organisational skills

Multitasking

MS Office

Tools

Microsoft Office

Job description

Customer / Sales Administrator - Multiple applicants

Location: Bradford, BD4- Parking onsite
Salary: 24,800 (rising to 26,000 upon successful completion of probation)
Start Date: Immediate

Hours: 8:30-5:00pm

About the Company & Role

Office Angels are proud to be recruiting on behalf of a well-established manufacturing business based in Bradford (BD4). Due to continued growth, our client is looking to appoint multiple Customer / Sales Administrators to support their busy and dynamic team.

This role is key in ensuring excellent customer service, efficient sales support processes, and maintaining strong communication with both internal departments and external customers.

Purpose of the Role

To effectively carry out sales service and administrative processes, ensuring both individual and departmental performance standards are met. The successful candidate will be motivated, customer-focused, and committed to delivering total customer satisfaction through continuous improvement and strong communication.

Key Responsibilities

• Answer incoming telephone calls within agreed timeframes, maintaining a professional and friendly manner
• Handle customer enquiries and provide accurate information via phone and email
• Process and manage documentation, ensuring accuracy and timely distribution to relevant departments
• Maintain clear communication with internal teams, suppliers, and customers
• Support order processing, updates, and general sales administration
• Ensure all customer requirements are understood, met, and followed up where necessary
• Update internal systems and provide feedback on progress where required
• Liaise with suppliers to communicate business requirements and expectations
• Monitor personal workflow and take responsibility for managing own workload
• Ensure work areas are maintained to a professional standard
• Identify and report system issues to the Help Desk or management team
• Continuously strive to improve processes and achieve 100% accuracy and service delivery
• Adapt to changing business and customer needs as required
• Participate in a Saturday rota where applicable and offer flexibility outside standard hours when needed

Skills & Experience Required

• Previous experience in customer service, sales administration, or office-based roles
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• A proactive, flexible, and team-oriented approach
• Confident using computer systems and Microsoft Office

What's on Offer

• Competitive starting salary with clear progression to 26,000
• Immediate start opportunity
• Joining a stable and growing manufacturing business
• Supportive team environment
• Opportunity to develop and grow within the company

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.