Customer Remediation Specialist - Compliance & Finance

Ayvens; Bristol; Sur place; GBP 30 000 - 40 000; Plein temps

Résumé du poste

A leading mobility services provider in the UK is looking for a Customer Remediation Specialist to oversee customer queries and complaints in line with regulatory guidelines. The ideal candidate will have strong communication skills and experience in customer service or compliance. Responsibilities include managing daily activities, ensuring accurate customer communication, and processing payments. Join a company committed to innovative solutions and sustainable mobility in a supportive environment.

Qualifications

• Desired experience in customer service or compliance.
• Strong organizational and planning skills.
• Ability to manage difficult customer situations.

Responsabilités

• Manage daily activities for customer remediation.
• Ensure timely logging and response to customer queries.
• Handle complaints according to guidelines.

Connaissances

Customer service

Compliance

Finance

Operational risk management

Analytical mindset

Proficient in Microsoft Office

Excellent communication skills

Description du poste

A leading mobility services provider in the UK is looking for a Customer Remediation Specialist to oversee customer queries and complaints in line with regulatory guidelines. The ideal candidate will have strong communication skills and experience in customer service or compliance. Responsibilities include managing daily activities, ensuring accurate customer communication, and processing payments. Join a company committed to innovative solutions and sustainable mobility in a supportive environment.