Customer Relationship Manager

Caring Homes Group; Flexcombe; On-site; GBP 42,000 - 52,000; Full time

Job summary

Caring Homes Group is seeking a Customer Relationship Manager for Blenheim Court, Liss. You will work with the Home Manager to craft tailored sales and marketing plans aimed at prospective residents, families, and social care professionals.

Your role centers on driving occupancy and showcasing our Homes as the preferred choice. The ideal candidate has proven business development or sales experience, excellent interpersonal skills, and is proficient with CRM software and Microsoft Office.

Qualifications

• Proven experience in business development, sales, or a similar role.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office and CRM software.

Responsibilities

• Collaborate with the Home Manager to develop tailored sales and marketing plans for potential residents and families.
• Drive occupancy in Caring Homes by showcasing benefits and differentiators to social care professionals.
• Plan and execute external events and create marketing materials and social media content to support occupancy.

Skills

Business development

Sales

Interpersonal communication

Tools

CRM software

Microsoft Office

Job description

Customer Relationship Manager - Blenheim Court, Liss - Competitive Salary

As a Customer Relations Manager, you'll collaborate closely with the Home Manager to develop tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. Your sales and marketing expertise will be essential in driving occupancy in our Homes. From planning and executing external events to creating and distributing marketing materials and social media content, you'll showcase and enhance the benefits of Caring Homes, positioning us as the preferred choice for future residents.

• A heart full of empathy and a genuine desire to make a difference.
• Proven experience in business development, sales, or a similar role, preferably within the healthcare industry but not essential.
• Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and CRM software.
• A passion for working with the elderly and enhancing their quality of life.

Join us in creating a place that truly feels like home for our residents and our team members alike.