Customer Relationship Manager

XBP Europe; Egham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative company seeks a Customer Relationship Manager to enhance client satisfaction and streamline communication. In this pivotal role, you will leverage your expertise to manage relationships, analyze data, and contribute to a diverse and inclusive work environment. Join a forward-thinking team dedicated to transforming the customer experience through effective solutions and seamless workflows. This is an exciting opportunity to be part of a dynamic organization that values merit and skills, providing you with the chance to make a significant impact in the industry.

Qualifications

• Proven experience in customer relationship management.
• Strong communication and analytical skills.

Responsibilities

• Manage customer relationships and ensure satisfaction.
• Analyze customer data to enhance service delivery.

Skills

Customer Relationship Management

Communication Skills

Data Analysis

Problem Solving

Education

Bachelor's Degree in Business or related field

Job description

About XBP Europe

XBP Europe is an innovative, forward-thinking provider of bills and payment process solutions. Leveraging an EMEA-wide footprint and proprietary technology and services, we are backed by decades of industry-relevant experience.

Bills and payment processes are increasingly omni-channel and paperless. That’s where XBP Europe comes in. Our offerings enable seamless workflows and frictionless transactions. XBP Europe combines physical documents, digital data, and instant messaging to help organisations work smarter. As part of that, we help to gather, process, and refine valuable data for use in decision-making.

Our digital transformation solutions enhance efficiency, cash flow, and end-user experience. We serve a growing client list throughout Europe. See why organisations of all sizes choose XBP Europe as a digital transformation partner, visit our website at www.xbpeurope.com

Job Description

Customer Relationship Manager

Disclaimer

XBP Europe prioritizes individual privacy and is devoted to safeguarding personal data. Our recruitment policy focuses on selecting the most qualified candidates based on merit and skills aligned with position requirements. Candidate information is handled in strict compliance with GDPR policies and relevant data protection laws. Read our GDPR policy here.

XBP Europe is committed to creating a diverse environment. Qualified applicants will be considered for employment without regard to their characteristics or preferences. We provide equality, fairness, and respect for all in our employment, whether temporary, part-time or full-time. We oppose and avoid all forms of unlawful discrimination including those known as protected characteristics.

XBP Europe recruiters or representatives will only contact you by emails ending with xbpeurope.com or exelatech.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.