Customer Relations Manager

TN United Kingdom; Guildford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and growing organization as a Customer Relations Manager, where your sales acumen will shine. This role is crucial in promoting a care home and ensuring exceptional customer service. You'll engage with the community through events and PR, while collaborating with a supportive team. With a focus on making a meaningful impact on residents’ lives, this opportunity offers a competitive salary and a comprehensive benefits package. If you're passionate about helping others and ready to take the next step in your career, we want to hear from you!

Benefits

Competitive Salary

Commission Structure

Comprehensive Benefits Package

Supportive Team Environment

Qualifications

• Experienced sales and business development professional.
• Self-motivated and flexible with strong organizational skills.

Responsibilities

• Achieve targets for resident occupancy and average weekly fee.
• Promote the care home through events and sponsorships.
• Communicate accurate information to prospective clients.

Skills

Customer Service Orientation

Sales Experience

Business Development

Organizational Skills

Job description

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We have an exciting new role for a Customer Relations Manager based at Anning House Care home in Weymouth. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Anning House through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

• Achieve targets for resident occupancy and average weekly fee.
• Promote the care home and drive enquiries through events, sponsorships, and PR.
• Communicate accurate information to prospective clients about our facilities, services, and prices.
• Monitor competitor landscape and identify market opportunities.
• Collaborate with the Home Manager and Head of Departments.
• Complete all required reports accurately and on time.
• Available for evening and weekend meetings and events as required.

What We're Looking For:

• Self-motivated, flexible, and enthusiastic.
• Collaborative, sharing ideas and information.
• Highly organised, managing multiple priorities.
• Customer service oriented.

Why Join Care UK?

• Dynamic, growing organisation dedicated to outstanding care.
• Supportive, inclusive team environment.
• Competitive salary and commission structure alongside a comprehensive benefits package.
• Make a meaningful impact on residents’ lives

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.