Customer Order Picker

Ingka External; Batley; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

IKEA discount

Life Assurance 4x pay

Enhanced pension contributions

Interest-free loans

Employee Assistance Program

Wellbeing portal

Give Day – paid leave

Job summary

IKEA Leeds is looking for Customer Order Pickers to join the Fulfilment Operations team. You will be responsible for picking, packing and prepping orders in a fast-paced environment, working closely with colleagues to ensure orders are ready on time.

The role requires enthusiasm, good organisational skills and the ability to handle heavy stock. A supportive team and access to employee benefits are available.

Qualifications

• Previous warehouse experience is beneficial but not required.
• Ability to prioritise and organise workload.
• Willingness to work flexible shifts and hours.

Responsibilities

• Using systems to pick and prepare customer orders in a timely manner.
• Manual handling of heavy stock.
• Assist in-store customers with inquiries and item pickups.
• Operate forklift trucks and other warehouse equipment to move goods safely.
• Follow health and safety rules to keep the workplace secure.

Skills

Picking

Packing

Teamwork

Job description

Job ID: 359745

Date posted: 20/08/2026

We at IKEA Leeds are looking to welcome Customer Order Pickers to join our hard-working fulfilment team. In IKEA we call this a Fulfilment Operations Co-worker. As an Operations Co-worker in IKEA's Fulfilment team, you'll be right in the heart of the action-picking, packing, and prepping orders. It's a fast-paced, hands-on role where teamwork, energy, and a knack for staying organised turn a busy day into a satisfying one. If you like moving with purpose and making things happen, this could be your perfect fit.

WHAT WE OFFER

• Start Date of employment will be: 27th September 2026
• Competitive hourly rate of £13.45 per hour.
• 16, 18 or 24 hours, working 4-5 days per week with every fourth weekend off, there will be a variety of shifts working between 6am - 9.30pm
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• Given Day - Additional days' paid leave to take at any point during the year, when it's important for you.

..as well so much more! Full Benefit list - https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

WHAT YOU'LL NEED TO HAVE

• Previous warehouse experience is beneficial but not essential, all you will need is the enthusiasm to thrive in an active workplace.
• Ability to prioritise and organise your workload swiftly and with attention to detail.
• Experience in utilising technical equipment to enhance productivity and efficiency.
• Ensure you are prepared to initiate tasks on your own initiative and to participate productively in group efforts.
• Compliance with health and safety guidelines necessitates that applicants are 18 years of age or older.
• Be comfortable with extensive manual handling.

WHAT YOU'LL BE DOING DAY TO DAY

• Using systems to pick and prepare customer orders in a timely manner.
• Manual handling of heavy stock.
• Assist in-store customers with inquiries, facilitate item pickups, and operate the warehouse sales desk.
• Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many