Customer Journey & Content Lead | Revenue Growth

Moneyfacts Group; Norwich; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days holiday plus public holidays

Enhanced Workplace Pension

Employee Assistance Programme

Free access to a GP

Group Life Insurance

Training and development opportunities

Free car parking

Electric vehicle charging points

Free football parking on match days

Free treats on Mondays

Access to discounted local bus travel

Job summary

A financial services firm in Norwich is seeking a Customer Journey & Content Specialist. This role involves enhancing user engagement and driving innovative content on their website. Candidates should have experience in digital content production, SEO knowledge, and strong analytical skills. The position is fully office-based with competitive salary and benefits including 25 days holiday, enhanced pension, and training opportunities.

Qualifications

• Experience in a digital content production role for a consumer-facing brand.
• Extensive working knowledge of SEO.
• Strong analytical skills to report on content success.
• Experience of managing people in content production.
• Applicants must have the right to work in the UK.

Responsibilities

• Drive user engagement on Moneyfactscompare.co.uk.
• Produce and optimize content for the customer experience.
• Align content goals across various platforms.

Skills

Digital content production

SEO knowledge

Experience writing for AI platforms

Analytical skills

Video content creation

Teamwork

Communication skills

Job description

A financial services firm in Norwich is seeking a Customer Journey & Content Specialist. This role involves enhancing user engagement and driving innovative content on their website. Candidates should have experience in digital content production, SEO knowledge, and strong analytical skills. The position is fully office-based with competitive salary and benefits including 25 days holiday, enhanced pension, and training opportunities.