Lead Insight Analytics & Panel Optimization

TESCO UK; Welwyn Garden City; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Tesco Stores Limited seeks a skilled analytics lead to fuse customer feedback with behavioural data, driving insights for a smarter Home Panel. You will craft dashboards, automate reporting, and build scalable tools to support decision-making and panel health.

You will collaborate across Home Panel and Research teams, translating complex analyses into practical guidance while ensuring data quality and governance across datasets.

Qualifications

• Strong experience in customer, behavioural, CRM or panel analytics.
• Advanced SQL skills and experience using tools such as Python, R, Alteryx, Tableau or Power BI.
• Experience applying statistical, predictive or diagnostic analytical techniques.
• Understanding of quantitative research methodologies, including sampling.
• Strong communication and stakeholder management skills.
• Excellent problem-solving skills and the ability to turn complex analysis into practical recommendations.
• A proactive and practical approach with strong attention to detail.

Responsibilities

• Lead the use of our customer research panel combining survey, behavioural and customer data to generate actionable insights.
• Develop tools and automated reporting to support decision making and panel health.
• Coach and share reusable templates (SQL) and dashboards to enhance analytical capability across teams.
• Support ad hoc projects requiring integration of attitudinal and behavioural data.
• Monitor drivers of panellist recruitment, engagement, response and lapse through analytics.
• Develop dashboards and scalable analytical tools to guide panel management.

Skills

Customer analytics

Behavioural analytics

CRM analytics

Panel analytics

SQL

Python

R

Alteryx

Tableau

Power BI

Statistical techniques

Sampling

Communication

Stakeholder management

Problem solving

Tools

Python

R

Alteryx

Tableau

Power BI

Job description

Tesco Stores Limited seeks a skilled analytics lead to fuse customer feedback with behavioural data, driving insights for a smarter Home Panel. You will craft dashboards, automate reporting, and build scalable tools to support decision-making and panel health.

You will collaborate across Home Panel and Research teams, translating complex analyses into practical guidance while ensuring data quality and governance across datasets.