Customer Growth & Key Accounts Lead

Colgate; Woking; On-site; GBP 71,000 - 79,000; Full time

Job summary

Colgate-Palmolive in the United Kingdom is seeking a Customer Development Manager based in Woking, Surrey. You will serve as the strategic commercial lead, driving net sales and profit growth across key retail accounts, negotiating Joint Business Plans, and using data-driven insights to strengthen category performance.

Reporting to the Customer Development Director, you will lead high-impact relationships, align cross-functional teams, and develop long-term retailer strategies that enhance brand

Qualifications

• Minimum 5 years of commercial management experience in CPG/FMCG.
• Proven track record of direct account leadership with full P&L responsibility.
• Experience negotiating multi-year Joint Business Plans (JBPs).
• Demonstrated use of 5P/7P framework to drive category growth.

Responsibilities

• Deliver net sales, margin and profit targets with end-to-end P&L ownership.
• Lead development, negotiation and activation of multi-year JBPs.
• Formulate and execute retail account strategies for sustained growth.
• Leverage shopper insights and category trends to strengthen relationships and portfolio position.
• Collaborate cross-functionally to execute demand generation plans.

Skills

Commercial management experience

Direct account leadership

JBP negotiation

5P/7P framework

Education

Bachelor's degree in Business/Marketing/Finance

Job description

Colgate-Palmolive in the United Kingdom is seeking a Customer Development Manager based in Woking, Surrey. You will serve as the strategic commercial lead, driving net sales and profit growth across key retail accounts, negotiating Joint Business Plans, and using data-driven insights to strengthen category performance.

Reporting to the Customer Development Director, you will lead high-impact relationships, align cross-functional teams, and develop long-term retailer strategies that enhance brand