Customer Development Manager

Colgate Palmolive; Old Woking; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Colgate-Palmolive seeks a Customer Development Manager to drive net sales and profit growth across key retail accounts. You will lead high-impact customer relationships, negotiate Joint Business Plans, and leverage data-driven insights to maximize category performance.

You will be the primary driver of retailer strategies, elevating brand equity and delivering sustainable commercial growth through cross-functional collaboration and strategic planning.

Formación

• 5+ years of commercial management experience in CPG/FMCG.
• Direct account leadership with full P&L and multi-year JBP negotiation.
• Experience using 5P/7P framework to drive category growth and market share, incl. UK/Ireland accounts.
• Strong commercial acumen with data platforms for decision-making.
• Commitment to Caring, Inclusion, and Courage with cross-functional collaboration and senior stakeholder management.

Responsabilidades

• Deliver net sales, margin, and profit targets with end-to-end P&L ownership.
• Lead development, negotiation, and activation of Joint Business Plans (JBPs).
• Formulate and execute forward-looking retail account strategies for growth.
• Leverage shopper insights and category trends to position our portfolio.
• Collaborate with cross-functional teams to drive integrated demand generation.

Conocimientos

Commercial management

P&L responsibility

JBP negotiation

Data analytics

Stakeholder management

Cross-functional collaboration

Educación

Bachelor's degree in Business/Marketing/Finance

Descripción del empleo

As a Customer Development Manager reporting to the Customer Development Director, you will serve as the strategic commercial lead driving net sales and profit growth across key retail accounts. In this role, you will lead high-impact customer relationships, negotiate dynamic Joint Business Plans, and leverage data-driven insights to maximize Category & CP performance. You will be the primary architect of sustainable, long-term retailer strategies that elevate brand equity and deliver commercial growth.,

Responsibilities

• Financial & Growth Stewardship: Deliver budgeted net sales, margin, and profit targets by taking end-to-end ownership of full P&L, customer forecasting, investment allocation, and 5P planning execution.
• Joint Business Planning: Lead the development, negotiation, and activation of multi-year Joint Business Plans (JBPs) that align customer priorities with commercial growth targets.
• Strategic Account Leadership: Formulate and execute forward-looking retail account strategies, proactively identifying growth opportunities and navigating commercial challenges to ensure sustained growth.
• Shopper & Retailer Alignment: Leverage shopper insights, category trends, and competitive analysis to cultivate deep customer relationships and position our portfolio as the category benchmark.
• Cross-Functional Collaboration: Partner with Shopper Development, Category Management, Commercial Strategy, and Brand Marketing teams to execute integrated demand generation plans and deliver optimal commercial outcomes.

Requirements

• Minimum 5 years of commercial management experience within Consumer Packaged Goods (CPG) / Fast-Moving Consumer Goods (FMCG).
• Proven track record of direct account leadership, including full P&L responsibility and multi-year Joint Business Planning (JBP) negotiation.
• Demonstrated expertise using the 5P/7P framework to drive category growth and market share expansion., Experience managing top-tier national UK or Ireland retail accounts.
• Strong commercial acumen with demonstrated capability in leveraging advanced analytical tools and commercial data platforms for decision-making.
• Alignment with core principles of Caring, Inclusion, and Courage, with a history of driving cross-functional collaboration and managing senior stakeholder relationships.

People & Culture

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Bachelor's degree in Business, Marketing, Finance, or a related field.

About the Company

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Values

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.