Customer-Focused Sales Associate | Flexible Hours + Bonus

H&T Group Ltd; Coventry; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Holiday entitlement 30–33 days

Private healthcare

Cycle to work scheme

Season ticket loans

Staff discounts up to 25%

Incentive schemes

Employee perks portal discounts

Job summary

H&T Group Ltd is looking for a Store Colleague in Coventry. You’ll be the face of our leading pawnbroker and jewellery retailer, providing a warm welcome and expert support to customers across pawnbroking, retail sales and financial services.

No prior pawnbroking experience is required as full training is provided. Join a busy, supportive team with clear pathways for progression and a discretionary bonus scheme up to £2,000 per year based on KPIs.

Qualifications

• No pawnbroking experience required, just an interest in people and a willingness to learn.
• Full training and support provided to build confidence in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with pawnbroking, retail sales and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus and welcomed

Skills

Customer service

Sales

Cash handling

Teamwork

Job description

H&T Group Ltd is looking for a Store Colleague in Coventry. You’ll be the face of our leading pawnbroker and jewellery retailer, providing a warm welcome and expert support to customers across pawnbroking, retail sales and financial services.

No prior pawnbroking experience is required as full training is provided. Join a busy, supportive team with clear pathways for progression and a discretionary bonus scheme up to £2,000 per year based on KPIs.