Customer-Focused Store Associate | Flexible Hours & Discount

IKEA; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance

Pension contributions

Discount portal

Free healthy meals

Job summary

IKEA Birmingham is looking to welcome Store Co-Workers as Store Assistants, where you’ll focus on customer service and selling, keeping our stock full and the shelves inviting for every shopper.

We offer a start date of 21st November 2026 with a competitive hourly rate of £13.45. Contracts range from 12 to 28 hours, requiring daytime, evening and weekend availability, with every 4th weekend off. Benefits include discounts, life assurance, pension contributions and more.

Qualifications

• Positive approach and ability to work on multiple tasks.
• Customer-first mindset and ability to adapt to different areas daily.
• Computer literate and comfortable using technology.
• Excellent time management and attention to detail.

Responsibilities

• Flexible store team duties including customer facing roles, sales, checkouts, returns, fulfilment and stock replenishment.
• Interact with guests and promote products to meet their needs for a memorable shopping experience.
• Ensure areas are clean, stocked, priced, well presented and easy to shop; some heavy lifting may be involved.
• Use stock ordering processes to secure quality ingredients, support food safety, reduce waste, and pick/prepare orders.
• Follow all safety protocols and maintain a secure environment for customers and co-workers.

Job description

IKEA Birmingham is looking to welcome Store Co-Workers as Store Assistants, where you’ll focus on customer service and selling, keeping our stock full and the shelves inviting for every shopper.

We offer a start date of 21st November 2026 with a competitive hourly rate of £13.45. Contracts range from 12 to 28 hours, requiring daytime, evening and weekend availability, with every 4th weekend off. Benefits include discounts, life assurance, pension contributions and more.