Customer-First Store Assistant — Flexible Hours

IKEA; Dundee; On-site; GBP 24,000 - 32,000; Part time

Benefits offered by this job

The Start Date of employment: 18th Nov

£13.45 per hour

32 hours weekly over 5 days and three

20 hours weekly over 4 days

8:30am to 8pm shift window

IKEA discount and benefits

Job summary

IKEA Dundee is hiring a Store Assistant to join our small, fast-paced team. You will welcome customers, pick orders, operate checkouts and help on the shop floor, bringing energy and a can-do attitude to every task.

With opportunities to learn across the store and a supportive team, you’ll develop strong customer service skills while contributing to a welcoming shopping environment. You’ll need to be flexible and ready to pitch in across roles.

Qualifications

• Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
• Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
• Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
• Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
• Confident using computers and technology to support day-to-day tasks.
• Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.

Responsibilities

• Adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles and fulfilment.
• Interact with guests and promote products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop.
• Some products may involve heavy lifting.
• Ensure safety protocols and regulations are followed for a secure environment for customers and co-workers.

Skills

Multitasking

Customer-first mindset

Initiative

Teamwork

Computer literacy

Organization

Tools

POS systems

Job description

IKEA Dundee is hiring a Store Assistant to join our small, fast-paced team. You will welcome customers, pick orders, operate checkouts and help on the shop floor, bringing energy and a can-do attitude to every task.

With opportunities to learn across the store and a supportive team, you’ll develop strong customer service skills while contributing to a welcoming shopping environment. You’ll need to be flexible and ready to pitch in across roles.