Retail Sales Assistant: Customer Service & Merchandising

Whsmith; Southampton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee deals with retail partners

Employee Assistance Programme

Job summary

WHSmith in the United Kingdom seeks a Sales Assistant to provide exceptional customer service and work independently or as part of a team to uphold our store standards. You will help customers, stock shelves, maintain tidy displays, and support colleagues to deliver a great shopping experience across the store.

The role emphasizes welcoming customers, maintaining visual merchandising standards, and contributing to a positive, collaborative store environment.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Motivated

Adaptable

Job description

WHSmith in the United Kingdom seeks a Sales Assistant to provide exceptional customer service and work independently or as part of a team to uphold our store standards. You will help customers, stock shelves, maintain tidy displays, and support colleagues to deliver a great shopping experience across the store.

The role emphasizes welcoming customers, maintaining visual merchandising standards, and contributing to a positive, collaborative store environment.