Customer-Driven Sales Assistant – Stock, Merch & Service

WHSmith Travel; Manchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith Travel is looking for a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to maintain our store standards. You will replenish stock, keep the store tidy and inviting, and ensure displays meet high visual merchandising standards to help customers find what they need quickly.

We value a passion for great customer experiences, confidence in team communication, and adaptability to meet store goals.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Team player

Job description

WHSmith Travel is looking for a Sales Assistant to deliver exceptional customer service and work independently or as part of a team to maintain our store standards. You will replenish stock, keep the store tidy and inviting, and ensure displays meet high visual merchandising standards to help customers find what they need quickly.

We value a passion for great customer experiences, confidence in team communication, and adaptability to meet store goals.