Frontline Sales & Customer Service Associate

Bestway-Group; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

Bestway Group in the United Kingdom is seeking a friendly, motivated customer service assistant for our busy store. You will welcome customers, respond to queues quickly, and help ensure a smooth shopping experience from entry to till.

You should be a strong team player, adaptable and capable of prioritising tasks, with a keen eye for detail and promotions. We value diverse backgrounds and offer opportunities for development within a supportive retail environment.

Qualifications

• Experience in delivering high levels of customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and support colleagues.
• Flexibility to adapt to store needs and busy periods.
• Ability to prioritise tasks effectively while maintaining accuracy.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs and preferences.
• Be courteous, cheerful and respectful at all times.
• Recommend productions and promotions to customers.
• Carry out freshness checks and ensure stock is replenished as directed.
• Ensure till accuracy and smooth checkout processes.
• Perform stock replenishment and merchandising according to company guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Task prioritisation

Tools

POS till

Job description

Bestway Group in the United Kingdom is seeking a friendly, motivated customer service assistant for our busy store. You will welcome customers, respond to queues quickly, and help ensure a smooth shopping experience from entry to till.

You should be a strong team player, adaptable and capable of prioritising tasks, with a keen eye for detail and promotions. We value diverse backgrounds and offer opportunities for development within a supportive retail environment.