Customer-Focused Sales Administrator (Hybrid)

Cathedral Appointments | B Corp™; Exeter; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Free onsite staff parking

Birthday day off

Staff socials and events

Hybrid working after training

Job summary

Cathedral Appointments is recruiting on behalf of a bustling Exeter business for a Sales Administrator to join the Sales Admin team. The role involves processing orders, invoicing, and keeping the Field Sales Team up to date while delivering first-class customer service in a fast-paced environment.

This permanent, full-time, on-site role offers a salary of £25,000–£26,000, 21 days holiday (increasing with service), and potential for hybrid working after training, plus perks like free onsite

Qualifications

• Computer literate with a strong knowledge of Excel and Outlook.
• Excellent telephone manner and strong customer service skills.
• Excellent attention to detail and data entry skills.
• Strong and confident written and verbal communication across departments and with customers.
• Ability to work as part of a team while managing your own workload.
• Flexible, upbeat approach, comfortable working under pressure in a fast-paced environment.
• Willingness to work overtime as required.

Responsibilities

• Provide first-class service to customers over the phone and via email.
• Provide accurate information to keep the Field Sales Team up to date.
• Deal with customer enquiries regarding orders and general queries, via email and telephone.
• Communicate with couriers regarding deliveries and collections.
• Input and process orders and credits in a timely manner, including daily invoicing.
• Open new accounts on the in-house system and report on order progress for weekly manager meetings.
• Liaise with internal departments to ensure the sales process and installations run smoothly.

Skills

Excel

Outlook

Customer service

Attention to detail

Data entry

Telephone communication

Teamwork

Work under pressure

Overtime willingness

Written and verbal communication

Job description

Cathedral Appointments is recruiting on behalf of a bustling Exeter business for a Sales Administrator to join the Sales Admin team. The role involves processing orders, invoicing, and keeping the Field Sales Team up to date while delivering first-class customer service in a fast-paced environment.

This permanent, full-time, on-site role offers a salary of £25,000–£26,000, 21 days holiday (increasing with service), and potential for hybrid working after training, plus perks like free onsite