Customer-Focused Retail Security Specialist

B&M Retail Limited; Bradford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality & more

Job summary

B&M Retail Limited is seeking a confident Retail Security Officer for our Clayton store in Bradford. The role focuses on safeguarding people, products and the store while delivering a welcoming customer experience.

You’ll work full-time across daytime, evening and weekend shifts, reporting to the Store Management Team and contributing to loss prevention and safety standards in a busy retail environment.

Qualifications

• Attention to detail and high level of vigilance.
• Clear, confident communication with customers and colleagues.
• Willingness to follow procedures and maintain safety standards.

Responsibilities

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems per company policy.
• Support Health & Safety procedures implementation.
• Investigate stock loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly.

Skills

Alertness

Calm under pressure

Verbal communication

Written communication

Customer-first mindset

Team player

Problem solving

CCTV operation

Tools

CCTV systems

Job description

B&M Retail Limited is seeking a confident Retail Security Officer for our Clayton store in Bradford. The role focuses on safeguarding people, products and the store while delivering a welcoming customer experience.

You’ll work full-time across daytime, evening and weekend shifts, reporting to the Store Management Team and contributing to loss prevention and safety standards in a busy retail environment.