Customer-Focused Retail Sales Associate

IKEA; Cardiff; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

IKEA discount

Life Assurance

Enhanced pension contributions

Free healthy meals

Free car parking

Cycle-to-work scheme

Season travel ticket loan

Job summary

IKEA Cardiff is seeking a Sales Assistant to join the team. You will welcome customers, help them find products, and contribute to a friendly store atmosphere. This role suits someone who thrives in busy periods and enjoys delivering reliable customer service.

The position offers part-time hours, with a competitive hourly rate and opportunities to grow retail skills within a popular home furnishings brand.

Qualifications

• Experience in a fast-moving, customer-facing environment.
• Confident using computers and digital tools; quick to learn IKEA systems.
• You have a customer-first mindset and make customers feel valued.
• You take initiative and engage with daily tasks.
• Prioritise and organise work with attention to detail.
• Ready to lift, condense and replenish stock safely.

Responsibilities

• Provide an inspirational shopping experience by identifying needs and advising on solutions.
• Learn the stories behind products and engage with customers about their design.
• Support sales by keeping your area clean, stocked, priced and well presented.
• Manual handling and heavy lifting of stock as needed.

Skills

Customer-facing

IT literacy

Customer focus

Initiative

Time management

Stock handling

Tools

POS systems

Job description

IKEA Cardiff is seeking a Sales Assistant to join the team. You will welcome customers, help them find products, and contribute to a friendly store atmosphere. This role suits someone who thrives in busy periods and enjoys delivering reliable customer service.

The position offers part-time hours, with a competitive hourly rate and opportunities to grow retail skills within a popular home furnishings brand.