Customer-Centric Warehouse Sales Associate

IKEA; Burtonwood; Presencial; GBP 15.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

IKEA discount 15%

Life Assurance 4x pay

Enhanced pension contributions

Additional paid leave

Descripción de la vacante

IKEA Warrington is seeking a Warehouse Sales Assistant to join our busy Fulfilment team. You’ll place the customer experience at the heart of every task, keep stock available, prepare high‑volume orders, and ensure items are delivered smoothly in a safe, tidy warehouse.

You’ll work 24 hours weekly with shifts 4 days out of 7 and some weekends, with hours between 8am and 10:30pm. A friendly, customer‑focused approach and ability to use our handheld devices will help you succeed.

Formación

• You are comfortable using computers and handheld devices to support stock checks and answer customer questions.
• You proactively look for tasks to be done and use your initiative to complete them efficiently.

Responsabilidades

• Your priority is the customer experience, focusing on enhancing sales and ensuring stock availability while maintaining an organised, tidy shopping environment and preparing for the next day's deliveries.
• You will support the picking team when required.
• You will meet customers in the warehouse and assist sales using the handheld device.
• You will work with internal systems to ensure accurate stock availability at all times.
• Ensure products are always available by completing tasks promptly in the warehouse.
• Follow IKEA health, safety and security rules and help colleagues prevent incidents.
• Contribute to optimized daily fulfilment operations in a lean, cost-conscious way.
• Perform manual handling up to 59kg and use pump trucks.
• Operate heavy machinery safely to transport heavy goods.

Descripción del empleo

IKEA Warrington is seeking a Warehouse Sales Assistant to join our busy Fulfilment team. You’ll place the customer experience at the heart of every task, keep stock available, prepare high‑volume orders, and ensure items are delivered smoothly in a safe, tidy warehouse.

You’ll work 24 hours weekly with shifts 4 days out of 7 and some weekends, with hours between 8am and 10:30pm. A friendly, customer‑focused approach and ability to use our handheld devices will help you succeed.