Customer Experience Store Assistant

IKEA; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance 4x pay

iBenefits – Rewards & discount portal

Free healthy meals

Job summary

IKEA Oxford Street is hiring a Store Assistant to join our team. You’ll focus on customer service and selling, ensuring shelves are full, tidy and inviting for every shopper who walks through our doors.

The role covers across departments, helping customers find the right solutions for their life at home while maintaining product presentation and stock levels. Start date is 4 December 2026 with flexible hours and attractive benefits.

Qualifications

• You have a positive approach and can work without supervision.
• You have a customer-first mindset and can work across different areas.
• You are computer literate and able to work with technology.
• You prioritise and organise your own work with great attention to detail.

Responsibilities

• Provide an inspirational shopping experience across departments, helping customers find solutions for their home.
• Learn and share product stories to engage customers.
• Keep areas clean, fully stocked, properly priced and well presented; some products may require heavy lifting.
• Work with ladders and at height, following safety procedures to replenish stock and maintain shopfloor standards.

Skills

Customer service

Teamwork

Computer literacy

Detail oriented

Job description

IKEA Oxford Street is hiring a Store Assistant to join our team. You’ll focus on customer service and selling, ensuring shelves are full, tidy and inviting for every shopper who walks through our doors.

The role covers across departments, helping customers find the right solutions for their life at home while maintaining product presentation and stock levels. Start date is 4 December 2026 with flexible hours and attractive benefits.