Customer-Focused Post Office Counter Clerk — Flexible Shifts

Post Office; Lichfield; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Company pension

Job summary

Post Office Counter Clerk role with a fixed-term contract until 30 September 2026. Pay follows UK age-based minimum and living wage rates: 18-20 £10.85, 21+ £12.71. Role includes 3-day training and safeguarding checks where required.

Employed over 18, with a focus on delivering exceptional customer service, managing queues, and working as part of a supportive team in a retail setting.

Qualifications

• Must be over 18 years old.
• Savrg can include safeguarding check as part of eligibility.
• Retail or customer service experience is advantageous.

Responsibilities

• Delivering an exceptional customer service to all customers.
• Managing queues and ensuring customers access services quickly and simply.
• Meeting high governance standards and attention to detail.
• Being part of a team and supporting colleagues.

Skills

Customer service

Communication

Motivation

Adaptability

Job description

Post Office Counter Clerk role with a fixed-term contract until 30 September 2026. Pay follows UK age-based minimum and living wage rates: 18-20 £10.85, 21+ £12.71. Role includes 3-day training and safeguarding checks where required.

Employed over 18, with a focus on delivering exceptional customer service, managing queues, and working as part of a supportive team in a retail setting.