Customer-Focused Post Office Counter Clerk (Flexible Shifts)

Post Office; Romford; On-site; GBP 15,000 - 18,000; Full time

Job summary

TGJones is hiring a Post Office Counter Clerk to provide exceptional customer service, process travel money and documents, and handle bills and banking for customers.

Pay depends on age: 18-20 £10.85 per hour and 21+ £12.71 per hour, with safeguarding checks required and a 3-day counter training program. Training may occur at a different location, and TGJones offers a welcoming environment and growth opportunities.

Qualifications

• A passion for customers, exceptional in-store experience.
• Confidence in communicating within the team.
• Motivation to achieve high standards.
• Adaptability to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all customers
• Managing queues and ensuring access to the services they need quickly and simply
• Meeting high standards of governance and attention to detail
• Being part of a team and supporting colleagues

Skills

Customer service

Team communication

Results oriented

Adaptable

Job description

TGJones is hiring a Post Office Counter Clerk to provide exceptional customer service, process travel money and documents, and handle bills and banking for customers.

Pay depends on age: 18-20 £10.85 per hour and 21+ £12.71 per hour, with safeguarding checks required and a 3-day counter training program. Training may occur at a different location, and TGJones offers a welcoming environment and growth opportunities.