Post Office Counter Clerk | Flexible Shifts & Growth

TGJones; Lichfield; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

3-Day Counter Training

Job summary

TGJones is hiring a Part-time Post Office Counter Clerk for 22 hours per week to deliver exceptional customer service, organise travel money and documents, and handle bills and banking. You’ll manage queues and help customers access services quickly and smoothly.

We offer a 3-Day Counter Training covering introduction, processes and systems. Pay follows UK age-related minimum and living wage rates (£10.85 for 18-20, £12.71 for 21+). Applicants must be over 18 and pass safeguarding checks.

Qualifications

• Experience in customer service in-store or retail is desirable.
• Ability to communicate clearly with customers and colleagues.
• Willingness to learn processes and systems used at the counter.

Responsibilities

• Delivering an exceptional customer service to all customers.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Adaptability

Job description

TGJones is hiring a Part-time Post Office Counter Clerk for 22 hours per week to deliver exceptional customer service, organise travel money and documents, and handle bills and banking. You’ll manage queues and help customers access services quickly and smoothly.

We offer a 3-Day Counter Training covering introduction, processes and systems. Pay follows UK age-related minimum and living wage rates (£10.85 for 18-20, £12.71 for 21+). Applicants must be over 18 and pass safeguarding checks.