Customer-Focused Post Office Counter Clerk Flexible Shifts

TGJones; Swindon; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

In-store employee discounts

Generous third-party discounts

Employee assistance programme

Flexible shifts

Company pension

Job summary

TGJones is seeking a Post Office Counter Clerk in Swindon to deliver outstanding customer service, manage queues, and support colleagues in a busy retail post office environment. This fixed-term role runs until 31 August 2026 and includes a 3-day training program covering Introduction, Processes, Practical Skills & Systems.

Training may occur at a different location, requiring flexibility. The successful candidate will be 18 or older, undergo safeguarding checks, and contribute to a welcoming,

Qualifications

• Over 18 years old and eligible to work in the UK
• Experience in in-store customer service
• Willingness to complete safeguarding check

Responsibilities

• Delivering an exceptional customer service to all customers
• Managing queues and ensuring that customers can access the services they need quickly and simply
• Meeting high standards of governance and attention to detail
• Being part of a team and supporting colleagues

Skills

Customer service

Team communication

Results orientation

Adaptability

Job description

TGJones is seeking a Post Office Counter Clerk in Swindon to deliver outstanding customer service, manage queues, and support colleagues in a busy retail post office environment. This fixed-term role runs until 31 August 2026 and includes a 3-day training program covering Introduction, Processes, Practical Skills & Systems.

Training may occur at a different location, requiring flexibility. The successful candidate will be 18 or older, undergo safeguarding checks, and contribute to a welcoming,